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New Bern, NC
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water utilitiesMedium priorityopen

Pay-as-you-go utility program ends

New Bern, NC

Summary

Only 69 of 24,000 customers used the prepaid program, which cost about $60,000 a year. All users move back to standard billing April 1, with deposits and installment plans for those with arrears, plus $10,000 for the charity roundup fund.

At a glance

Total mentions
1
Last 30 days
0

Last discussed Feb 10, 2026.

Impact analysis

💰Financial impact

Saves the city roughly $60,000 a year, part redirected to customer assistance.

✅Who benefits

All utility ratepayers who were subsidizing a little-used program.

⚠️Who could be affected

The 69 prepay customers, including 16 with bad debt who will need deposits.

Mentions & discussions (1)

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