Electric rate increase

A 35-year resident whose December bill doubled despite keeping her home at 64 degrees; said it's not the time to raise rates.

Noted a woman with a $600 bill got only $75 in charity assistance; urged the city to drop recreation fees and seek self-sufficiency.

Asked whether $2.5 million for electric infrastructure in the CNI grant proposal was connected to the rate increase; staff said no.

Said bills are not user-friendly, paid $16,000 for new windows yet her bill still rose, and asked for more customer responsibility from the utility.

Her mother's bills jumped from $160 to over $400 on a fixed income, and a $90 meter-test fee felt unreasonable.